"We love Dr. Muntzel, we have been going to this office for over 7 years now and my 5-month-old baby sees Dr. Muntzel. She is so patient and listens to all my concerns and questions and always makes me feel important. She is always upbeat and cheerful and so gentle with my baby girl! This office is phenomenal!"
No shows and cancellations with less than 24 hour notice cause a significant problem for our practice. To address this issue we are implementing a $50 charge for no show, no cancellation of appointment. If the appointment is for a physical or a procedure, the charge will be $100.
We feel this policy is the best fit for our practice and will allow us to provide the best access possible for all our patients.
In the Office
At this time, First Georgia Physician Group is open by appointment only and cannot consistently accommodate walk-in patients.
We ask that you schedule same-day appointments for ill visits. Our policy is to see patients with urgent care needs the same day, provided you call at least 4 hours before we close.
Patients who arrive on time are seen as close as possible to their appointment time. Patients who have arrived on time will be seen ahead of those who arrive late. If you arrive late, we may need to abbreviate or reschedule your visit.
First Georgia Physician Group will dismiss patients for violating this policy. Violations include:
1. Repeatedly not showing for scheduled appointments. This impairs continuity of care.
2. Cancelling appointments with less than 24 hour notice (excluding holidays). This behavior limits our ability to address urgent-care needs of our patients.
Insurance & Fees
The following is the list of insurances with which we participate. This will be updated from time to time as needed:
- Blue Cross/Blue Shield
- Medicaid CMO
- United Healthcare Choice Plus & PPO
*Medicaid participation is optional and varies amongst Privia Medical Group providers – please verify participation prior to your visit.
Note: You should always check with your Privia Medical Group provider to verify plan and product coverage as this is not an exhaustive list, and plans change frequently.
We accept cash, Visa, Mastercard, Discover, American Express, and personal checks.
We encourage patients to keep a credit card on file to make the checkout process easier, faster, and more efficient. You will no longer receive statements from us, but you will continue to receive your Explanation of Benefits (EOB) from your insurance carrier once your claim has been processed, detailing the charges and payments made on your behalf.
At check-in we will:
- scan the credit card of your choice, including your Flexible Spending Account (FSA) or Health Savings Account (HSA) card
After your insurance has paid their portion, we will:
- notify you via email of the balance owed
- charge the balance owed to your card on file
- email a receipt for the charge
Your credit card information will always be fully protected by our off-site, card-processing partner Elavon, and not on our computers, as required by industry standards (Payment Card Industry Data Security Standard – PCI-DSS).
|Missed Pediatric Appointment||$75|
|Missed Allergy Skin Test||$100|
|New Patients||Total Charge or Minimum $200 Deposit|
|Established Patients||Total Charge or Minimum $150 Deposit|